Privacy Policy
Last Updated: April 07, 2022
This privacy notice for MosaicVoice Inc ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
- Visit our website at www.mosaicvoice.ai, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected]
Summary of Key Points
This summary provides key points from our privacy notice. Click the links to learn more about each topic.
- What personal information do we process? We may process personal information depending on how you interact with MosaicVoice Inc and the Services. Learn more
- Do we process sensitive personal information? We do not process sensitive personal information.
- Do we receive information from third parties? We do not receive any information from third parties.
- How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. Learn more
- How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. Learn more
- What are your rights? Depending on where you are located geographically, you may have certain rights regarding your personal information. Learn more
01. WHAT INFORMATION DO WE COLLECT?
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You
The personal information we collect may include:
- Names
- Email addresses
- Passwords
- Billing addresses
- Mailing addresses
Sensitive Information. We do not process sensitive information.
Information Automatically Collected
In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.
02. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, including:
- To facilitate account creation and authentication and otherwise manage user accounts.
- To deliver and facilitate delivery of services to the user.
- To send administrative information about our products and services, changes to our terms and policies.
- To enable user-to-user communications if you choose to use any of our offerings that allow for communication with another user.
- To request feedback and to contact you about your use of our Services.
- To send marketing and promotional communications if this is in accordance with your marketing preferences.
- To protect our Services including fraud monitoring and prevention.
- To evaluate and improve our Services, products, marketing, and your experience.
03. WHAT LEGAL BASES DO WE RELY ON?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted to process your information without your consent, including:
- If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- For investigations and fraud detection and prevention
- For business transactions provided certain conditions are met
- If disclosure is required to comply with a subpoena, warrant, court order
- If the information is publicly available and specified by regulations
06. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required by law. No purpose in this notice will require us keeping your personal information for longer than one (1) month past the termination of the user's account.
07. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet can be guaranteed to be 100% secure. You should only access the Services within a secure environment.
08. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.
09. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, you have rights that allow you greater access to and control over your personal information.
In some regions (like Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability.
Withdrawing your consent
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact details provided below.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers include a Do-Not-Track ("DNT") feature. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals. If a standard for online tracking is adopted that we must follow in the future, we will inform you in a revised version of this privacy notice.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes.
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
- Every individual who is in the State of California for other than a temporary or transitory purpose
- Every individual who is domiciled in the State of California who is outside the State for a temporary purpose
Categories of personal information we collect:
| Category | Collected |
|---|---|
| A. Identifiers (name, email, IP address) | YES |
| B. Personal info per California Customer Records | YES |
| C. Protected classification characteristics | NO |
| D. Commercial information | NO |
| E. Biometric information | NO |
| F. Internet or network activity | NO |
| G. Geolocation data | NO |
| H. Audio, electronic, visual information | YES |
| I. Professional or employment info | NO |
| J. Education Information | NO |
Your rights with respect to your personal data
- Right to request deletion — You can ask for the deletion of your personal information.
- Right to be informed — You have a right to know whether we collect and use your personal information.
- Right to Non-Discrimination — We will not discriminate against you if you exercise your privacy rights.
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO), Julian McCarty, by email at [email protected], by phone at +1 (949) 412-3650, or by post to:
MosaicVoice IncJulian McCarty
6030 Colby St
Oakland, CA 94618
United States
Phone: +1 (949) 412-3650
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE YOUR DATA?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please visit: app.mosaicvoice.ai.
See also: Terms of Service